Current issue:

External Firewire Drive - Dropped Frames on playback.

Direct play back of an external Firewire drive through the editing system to the DV port causes intermittent dropped frames. This issue is also apparent with several other inexpensive converters.

If you are experiencing this, please contact Datavideo to arrange to have your Firmware updated to resolve this issue.

All new shipments have the latest firmware. Version "2.8" is the latest and it resolves the external drive issue. To check your Version number, look under your serial number sticker on the bottom of your DAC-100 for a Version number. Updated DAC-100s should have a version sticker that reads: "V2.8" or "H128".

If your DAC-100 does not have a version label, you do not have version 2.8 firmware.

Note: This update is only necessary if external firewire drives are used.